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"+" symbol grayed out for adding users

Posted on by 226

Any reason why the plus symbol/add user is grayed out when an admin is attempting to add a user in BC? Has this functionality gone away? 

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,171 Super User 2024 Season 2 on at
    RE: "+" symbol grayed out for adding users

    Hi, hope the following helps as well.

    https://learn.microsoft.com/en-us/dynamics365/business-central/ui-how-users-permissions#manage-users-and-licenses-in-online-tenants

    pastedimage1673913365866v1.png

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: "+" symbol grayed out for adding users

    You have to add your users to Azure AD, assign them a license and update them from there.

    You can read my blog post about the process here:

    bc365.co/.../

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