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Small and medium business | Business Central, N...

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"+" symbol grayed out for adding users

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Posted on by TechScout17

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Any reason why the plus symbol/add user is grayed out when an admin is attempting to add a user in BC? Has this functionality gone away?

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IB-29041624-0 1,191 Moderator on at

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You have to add your users to Azure AD, assign them a license and update them from there.

You can read my blog post about the process here:

bc365.co/.../
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YUN ZHU 103,678 Super User 2026 Season 2 on at

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Hi, hope the following helps as well.

https://learn.microsoft.com/en-us/dynamics365/business-central/ui-how-users-permissions#manage-users-and-licenses-in-online-tenants

Thanks.

ZHU

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