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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / after an email templat...
Customer experience | Sales, Customer Insights,...
Suggested Answer

after an email template is modified/changed the language option to Korean from English, the template is disappeared.

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Posted on by SJ Yang 15

Hi Experts,

I've got trouble with email template.

1. where to find the disappeared email template?

after an email template is modified/changed the language option to Korean from English, the template is disappeared.

2. where to set up the email confirmation flow for the event registration?

I want to check and edit the automation flow, but have no idea where to go and set up/edit the flow.

please, help me.

Many thanks for your any support.

best,

SJ

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at

    Hey SJ

    You should be able to filter for email templates using the language filter on the template gallery. You can always update the default value of the field if you're always going to be using templates in a different language. You can make the changes from the Advanced Settings- using a business rule.

    pastedimage1595250949022v1.png

  • Suggested answer
    RajuB Profile Picture
    RajuB Microsoft Employee on at

    Please also refer this article for more information on the Email template and language and how to work with templates

    docs.microsoft.com/.../email-templates

    Regarding the Power automate flow to automate the email configuration

    docs.microsoft.com/.../get-started-logic-flow

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