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Small and medium business | Business Central, N...
Suggested Answer

user primary mail does not update after change on o365

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Posted on by 5

Hello,

We have changed the primary email of the user in AD on but in D365 the change does not update. Only some users that impact to this. 

How can we force sync from O365 to D365 users?

Or if not sync how can we make it sync again. I cannot find any function that can do that. 

Thanks

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    The option to synch changes from Office 365 can be found on the user list page. This can be found under Process. When working with OnPrem BC, one needs to manually update the email address for authentication. You may want to use PowerShell for this.

    Thanks.

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