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Customer experience | Sales, Customer Insights,...
Answered

Field name is locked-After qualifying from lead

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Posted on by 5,514

Hi all

I have lead entity. where i have abc field name. when i qualify my lead the field name is locked but i want that field to be edited in all stages

is this possible if yes how?

I have the same question (0)
  • Verified answer
    Pawar Pravin  Profile Picture
    5,237 on at
    RE: Field name is locked-After qualifying from lead

    Hi sandeepc,

    This is OOB functionality of CRM so you will not able to edit lead record after qualifying it.  

  • sandeepc Profile Picture
    5,514 on at
    RE: Field name is locked-After qualifying from lead

    but. is there any possible chance of doing it? when they come back to previous stage and reactivate it

  • Suggested answer
    Pawar Pravin  Profile Picture
    5,237 on at
    RE: Field name is locked-After qualifying from lead

    If user want to reactivate again then there is option to do it using "Reactivate Lead" button on lead entity.

    pastedimage1605077773882v1.png

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