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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Integrate Work Hours w...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Integrate Work Hours with Dynamics HR Leave entity

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Posted on by gyoung 5

Hi 

Does anyone know whether Field Service can use the leave records in the Dynamics HR app for use in resource scheduling instead of the user work hours. 

Thanks

Gavin

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  • Suggested answer
    Fannie30 Profile Picture
    Fannie30 2,990 Moderator on at
    RE: Integrate Work Hours with Dynamics HR Leave entity

    Leave would ideally be considered a Time Off Request in D365...that would probably be easier, but assume it depends on the timeframe.  You can probably create an integration to access the work hours, but I know it's not the easiest to integrate into.

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