Dynamics Community Forum Thread Details

Error when printing SSRS

Hello everyone!

I'm trying to generate a report directly from GP into SSRS, and the following error appears when pressing 'print' button:

10/04/2018 05:36:27 p.m.: BIReportDeploymentGPAddin.ReportBuildUrlAndOpen_InvokeBeforeOriginal - 17 hours. 36 minutes.27 seconds. 14 milliseconds. :20: Fatal Error: Invalid Report Page. Please check if page exists and is typed correctly.

Could anyone help me, please?

Hello Valeria,

Searching this error message, I could only find two cases in our history that reference it. Neither gave a specific cause of the error.

Some things you can start looking at:

1. Does this error only occur when attempting to print one SSRS report from within GP or multiple SSRS reports?

2. Is the report showing this error a default SSRS report deployed from Dynamics GP or a custom SSRS report created by the customer?

3. Do you get this error on different workstations/servers with different installs of Dynamics GP?

4. If you go to the site that you have the SSRS reports deployed to, bring up the report, then attempt to print directly from there, outside of Dynamics GP, does it print successfully?

5. If there are any third-party products installed with Dynamics GP, you can try installing a 'clean' install at the same version/build, but with no third-party products or customizations, to login and see if you can still re-create this error message.

6. Lastly, I'd look at any logging that is available, such as a dexsql.log, Event Viewer logs, but also I'd recommend taking a look at the SQL logs as well, which you can normally find, by default, at the C:\Program Files\Microsoft SQL Server\MSSQL##.SQL20##\MSSQL\Logs directory.

I'd start wit the above and see what you find out with these tests, and from there, it may give a better idea of where to focus going forward.

Thanks,

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