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Customer Insights - Journeys forum

Error in Dynamic marketing lists

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Posted on by 10

When creating a segment in the DS for 365 marketing app, I am only able to create a static segment. If I try to create a dynamic segment, it takes a really long time for the designer to load (sometimes a few minutes?! Depending on browser) and after adding the members, clicking on "check for errors" and going live, when I open the segment no members can be found. When I create a static list with exactly the same query this error does no occur. Any thoughts?

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    megcda Profile Picture
    2,192 on at

    Hi Sophie,

    The lag time is a known issue and there are some upcoming fixes to improve the response times.  As to the error on the dynamic segments, can you please provide more information?  Could you please send me details of your query, what members you do expect to see and screenshots to meg@med03.onmicrosoft.com?

    Thanks,

    Megan

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