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Microsoft Dynamics NAV (Archived)

Unship negative (-) qty from Sales Order Shipment.

Posted on by Microsoft Employee

A user shipped a sales order with a negative qty for a resource charge. My problem is that NAV will not let me unship the line with the negative qty.  

All help is appreciated.

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  • Suggested answer
    Alex A Profile Picture
    Alex A 2,348 on at
    RE: Unship negative (-) qty from Sales Order Shipment.

    Since it is a Resource line item you won't be able to Undo Shipment from the Posted Sales Shipment. You'll need to Invoice the order and then do a credit memo to reverse the amount. If you are only reversing the Resource line and not any Items then you can skip the Sales Return Order and just do a Credit Memo.

  • Suggested answer
    Rabin Profile Picture
    Rabin 2,976 on at
    RE: Unship negative (-) qty from Sales Order Shipment.

    Hi,

    Why don't you try the counter part of Sales order i.e. Sales Return Order with positive qty.

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