A user shipped a sales order with a negative qty for a resource charge. My problem is that NAV will not let me unship the line with the negative qty.
All help is appreciated.
*This post is locked for comments
A user shipped a sales order with a negative qty for a resource charge. My problem is that NAV will not let me unship the line with the negative qty.
All help is appreciated.
*This post is locked for comments
Since it is a Resource line item you won't be able to Undo Shipment from the Posted Sales Shipment. You'll need to Invoice the order and then do a credit memo to reverse the amount. If you are only reversing the Resource line and not any Items then you can skip the Sales Return Order and just do a Credit Memo.
Hi,
Why don't you try the counter part of Sales order i.e. Sales Return Order with positive qty.
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