web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Business Central forum / Why can't I manual...
Business Central forum

Why can't I manually select serial numbers for incoming receipts?

(0) ShareShare
ReportReport
Posted on by Agile Ivan 40

I am testing in Cronus how to receipt a vendor P/O with serial numbers.  I want to use the vendors serial numbers, not my own predefined sequence.  However when I enter them, I get the message;

pastedimage1567390593523v1.png

I have tried all the materials I can find but I don't know hat to do to make it work.  Can anyone assist please?

Categories:
Inventory and warehouse management
Other
  • Community Member Profile Picture
    Community Member on at

    Hi,

    The likely culprit is your item tracking code. If your item tracking code has "SN No. Info. Must Exist" set on, the system does exactly that. See this post for more info: community.dynamics.com/.../error-the-serial-no-information-does-not-exist-identification-fields-and-values-item-no-variant-no-serial-no

    Tero

  • Agile Ivan Profile Picture
    Agile Ivan 40 on at

    Thanks for the reply.  I do want the S/N to be used so I have selected that option.  Just when I go to post it won't let me and shows that message.  I did this in Cronus company and then i tried in my live company and it seemed to work so may be ok.  Thanks again.

  • Sigfredo Beerman Profile Picture
    Sigfredo Beerman Microsoft Employee on at

    As Tero suggested, if you had the "SN No. Info Must Exist", it means that this info should exist prior to posting. Thus, if you do not want to predefine this tracking info, you still have the option to define the serial from the purchase (as you do) and then post it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Business Central

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans