Licensing Model

(0) Share

Report

Posted on by Andre Margono

2,602

Hi,

Does anyone have clear understanding for the Licensing model for the social listening feature. AFAIK, it's part of professional online subscription. Is this included as part of Dynamics CRM Online Trial?

Thanks

All responses (4)

Answers (1)

MRoy 5 on at

Like (0)

Report

RE: Licensing Model

I have been trying to find the answer to that same question. Can anyone please advise?
Community Member on at

Like (0)

Report

RE: Licensing Model

How does an on-premises customer go about adding the $20/user/month license?
Andre Margono 2,602 on at

Like (0)

Report

RE: Licensing Model

Unfortunately the trial online org does not get the SL license :(
Verified answer

NatrajY 3,040 on at

Like (1)

Report

RE: Licensing Model

Here are some excerpts from this post (https://community.dynamics.com/crm/b/crmconnection/archive/2014/03/04/microsoft-dynamics-crm-pricing-and-licensing-more-integrated-value-for-marketing-sales-and-customer-care.aspx)

Customers with ten or more Microsoft Dynamics CRM Online Professional licensed users will get access to vast social listening and analytics capabilities that Microsoft Social Listening lights up.

On-premises customers may add access to Microsoft Social Listening to licensed users of CRM Professional CALs for an incremental fee of $20 per user per month

You can create upto 25 users on a trial org, and they are all assigned Professional licences. But my understanding is that Social Listening won't be available on a trial org, even if you create more that 10 users with Professional USLs.