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Microsoft Dynamics CRM (Archived)

CRM 2016 Track change

Posted on by Microsoft Employee

Does it track adding/removing association with another entity.

For example adding an OpportunityProduct to an Opportunity : is this included in the track change of Oppotunity and Product?

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  • Verified answer
    tw0sh3ds Profile Picture
    tw0sh3ds 5,600 on at
    RE: CRM 2016 Track change

    Hi,

    I think that for the example that you gave (OpportunityProduct and Opportunity) it should work, as there is a lot of logic triggered on Opportunity when OpportunityProduct is added (if you have system recalc, then for example it gets recalculated). So in this scenario it might work. In general however it will not work as creating relationship does not have impact on the record itself, so for example adding a contact under account won't update this account.

    I'm not sure why you cannot track changes on both entity and related entity to get what you want?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 2016 Track change

    Thank you for your response. It is not clear enough in my question, I mean in C# code, I am using datatoken to get changed oppotunities.

    My question is if an oppotunity is not changed itself, but I add a relationship product to it, so can I see this oppotunity with RetrieveEntityChangesRequest and datatoken?

    If no so any idea how can I achieve this?

  • Rao Rapolu Profile Picture
    Rao Rapolu 470 on at
    RE: CRM 2016 Track change

    Have you tried to look into the Audit History?

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