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Hello everyone! I'm encountering an issue with Microsoft Dynamics 365 Commerce. Whenever I try to retrieve the channel configuration, I receive an 'error in getting channel configuration' message, and the action fails due to service unavailability. I've tried refreshing the page and clearing cache/cookies, but the problem persists. Has anyone else experienced this issue or found a solution? Any insights or suggestions would be greatly appreciated
Hi,
I'm glad your problem is finally solved and thanks for sharing.
Best Regards,
Hana
This post is my own opinion and does not necessarily reflect the opinion or view of my company.
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
Thank you, Hana, for your assistance. I realized that I had been using the wrong URL for the commerce base URL environment variable. I have now resolved the issue.
Hi anonymousDev,
You can view the following links for reference:
Configure channel providers for your Dynamics 365 organization | Microsoft Learn
Best Regards,
Hana
This post is my own opinion and does not necessarily reflect the opinion or view of my company.
Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.
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