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Dynamics 365 Community / Forums / Business Central forum / Error - We see that yo...
Business Central forum

Error - We see that you are currently using Microsoft Invoicing.

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Posted on by charliejamesuk 585

Anyone seen this error before when clicking into Extensions?

"Thank you for trying Dynamics 365. We see that you are currently using Microsoft Invoicing. At this time, we have limited the capabilities of Dynamics 365 when used with a Microsoft Invoicing subscription. Please contact your CSP or Microsoft Support for assistance. Page Extensions has to close"

I can confirm that we are certainly not using Microsoft Invoicing, its not even part of our O365 subscription.

Any suggestions greatly appreciated.

Kind Regards

Charlie

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  • Steve Brooks Profile Picture
    Steve Brooks 240 on at

    Hi Charlie, did you ever resolve this issue? We're having it on one of our tenants as well. Exact same situation as the one you describe above.

  • charliejamesuk Profile Picture
    charliejamesuk 585 on at

    Never heard from anyone (sadly)

  • Ievgenii Korovin Profile Picture
    Ievgenii Korovin on at

    Dear All,  

    This warning message means exactly what is written. The customer had tried at some point SMB Business Apps from O365, as a part of (most likely) Business Premium license.

    support.office.com/.../Manage-your-business-apps-in-the-Business-center-47eca808-cf96-42ba-83e8-55daf18e49dc

    These apps are powered by Dynamics backend with some restrictions in place like no AppSource support. For now.

    If customer want to go live with Dynamics, please reach out to CSS support to remove all such restrictions. We are working on a story to bring O365 business apps customers to Dynamics world in a transparent fashion, but we are not there yet.

    Hope this clarifies.

    -Evgenij Korovin

    Engineering manager,

    Dynamics 365 Business Central

  • jbolduc Profile Picture
    jbolduc 65 on at

    I am getting the same error message. I checked on my O365 admin and MS Invoicing is unchecked. 

  • Community Member Profile Picture
    Community Member on at

    Hi Jacques,

    After you checked on my O365 admin and MS Invoicing is unchecked, do you still have the issue ?

    Thanks,

    Kevin Li

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