Hi!
I have created some scripts for the Cases , where we can see the entitlement terms left for our customers. It works ok on the form.
When i use the same form as an entity form , the script won't run which it is by default. You can only reference a tab in my case the summary.
Is there a way to show the entitlements for the customer when he adds a case ? I tried the quick view but for some reason it returns no results.
Thanks!
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Hello,
Quick View should work fine. Can you please provide screenshots how you configured grid for quick view form?
According to this KB it was a bug and it was fixed. Can you please check your portal version?
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