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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Import excel file to d...
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Suggested Answer

Import excel file to dynamics 365 - File stuck on submitted

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Posted on by ABA-J 5

Hello,

I'm trying to import a file to CRM dynamics 365, but the file stuck on submitted and didn't import the data.

Thank you for your support.

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Import excel file to dynamics 365 - File stuck on submitted

    Hi,

    It is recommended to raise a support ticket to restart the backend async service.

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,983 Moderator on at
    RE: Import excel file to dynamics 365 - File stuck on submitted

    Hi,

    This is really frustrating for an end user. Microsoft should provide option in Admin portal to allow Administrator to restart the Async services.

    It is very difficult to raise support ticket with Microsoft and get the response on the same day.

    Please mark my answer verified if this is helpful!

    Regards,

    Bipin Kumar

    Follow my Blog: xrmdynamicscrm.wordpress.com/

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