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GP 2010 eConnect Order Confirmation

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Posted on by Richard Wheeler

75,730

We recently began working for a client that has an ecommerce website sending orders to GP via eConnect. They just brought to my attention an order that was placed on the website but has not appeared in GP. on the ecommerce site all logs says all orders were successfully transmitted. What tools are available to compare the orders that are placed on the web site versus what orders actually make it into GP?

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Richard Wheeler 75,730 on at

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RE: GP 2010 eConnect Order Confirmation

That is why I was confused. There is nothing in the event viewer. I am not on the server sending over the data so I am getting this information secondhand. They tell me the logs indicate that this missing order was successfully sent. I am asking to get a list of orders for that day and I will compare that order list with what I see in GP to see if other orders were droppped.
sandipdjadhav 18,265 on at

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RE: GP 2010 eConnect Order Confirmation

Richard,

eConnect should throw error if there is any issue. Can you please check event viewer to see if there is any error log?

Thanks

Sandip

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