Users setup on Office 365 as Dynamics 365 Business Central Team Members are not showing up in the BC Users List

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Posted on by Amit Wason

Hi D365BC Community, We have toggled the switch on a number of users in O365 to have "Dynamics 365 Business Central Team Member" Product license assigned. Only a few of them are showing up in the Business Central Users list. They were set up days ago and when I run Process > Get Users from Office 365, no extra users appear and I get the message "Number of users retrieved: 100. Note that there might be more than 100 users defined in Office 365."

Interestingly one users (an Info@ type email) has appeared, even though they are not set to access D365BC.

Any ideas on what needs to be set in addition to selecting the Team Member license mentioned above?

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