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Microsoft Dynamics CRM (Archived)

Bing Maps View in Schedule Board for Field One suddenly stuck.

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We have been using CRM 2013 with Field One for over a year without issues, all of a sudden earlier this week the map view on the schedule board gets stuck with a loading spinner.  

We've removed cache, cleared browsing history, tried other browsers, tried other computers and operating systems, even a different Bing Maps API key.  I'm pretty sure this uses JavaScript client side so firewalls wouldn't be an issue since I did try this outside the network as well.  

So far Microsoft support has just wanted to look at our settings.

Does anybody have an idea because our dispatchers are about ready to choke us!

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Bing Maps View in Schedule Board for Field One suddenly stuck.

    Following

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Bing Maps View in Schedule Board for Field One suddenly stuck.

    Let us know what Microsoft say if they find a solution.

  • Seansage Profile Picture
    Seansage on at
    RE: Bing Maps View in Schedule Board for Field One suddenly stuck.

    Unfortunately it didn't work. 

    as seen below, it just hangs on the loading spinner. :(

    snip_5F00_20171103132256.png

  • Seansage Profile Picture
    Seansage on at
    RE: Bing Maps View in Schedule Board for Field One suddenly stuck.

    Thanks.  Found that after doing some searching.  Downloading the update now and will let you know.

  • Suggested answer
    Wayne Walton Profile Picture
    Wayne Walton 13,726 on at
    RE: Bing Maps View in Schedule Board for Field One suddenly stuck.

    Almost certainly this: community.dynamics.com/.../fieldone-bing-map-api-v7-deprecation

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