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When Convert Case to Work Order error pop-up "Price List is a required field."

Posted on by 15

When convert case to work order this error show up i don't know how to fix it 



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  • Suggested answer
    Jeevarajan Kumar Profile Picture
    Jeevarajan Kumar 747 Most Valuable Professional on at
    RE: When Convert Case to Work Order error pop-up "Price List is a required field."

    Hi Maruay,

    When you have installed Field Service, it prompts you to have a Price List entered. You can have it either Work Customer or in the Customer record to avoid the issue.

    Best regards,

    Jeeva

    Please mark as verified if the answer is helpful.

  • Suggested answer
    Maruay Profile Picture
    Maruay 15 on at
    RE: When Convert Case to Work Order error pop-up "Price List is a required field."

    Yes , It's work. Thanks you

  • Verified answer
    LuHao Profile Picture
    LuHao 40,872 on at
    RE: When Convert Case to Work Order error pop-up "Price List is a required field."

    Hi Maruay,

    Have you installed the extended application of Field Service?

    Please note that the price list is a mandatory field on a work order. It is therefore important to set a default price list either on the customer or on the work order type.

    So please check if your default price list has been set.

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