According to GP help, you can unapply an open, applied credit memo through the Apply Payables Documents window using the unapply button. Several times I have applied a CM to the wrong invoice. When I try to unapply the it, I get a message that the document is part of a recovered batch or is still in the process of posting. Each time, the batch posted without any issues and did not need to be recovered. My only option has been to void the CM through Void Historical Payables Transactions, re-enter and re-apply. What am I missing?
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,524 Super User 2024 Season 2
Martin Dráb 228,493 Most Valuable Professional
nmaenpaa 101,148