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One user is reporting the error message in Solomon build 6.5 3050 when trying to close the vendor Maintenance screen after a record has been loaded.
This user only has read access to to this screen. As you can see from the error message there is a blank space where the table name usually is. There are no logic customizations (only filed customizations) on this screen. Coulnt find anything usefull on customersource. Anyone have any ideas on this?
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Yes, I would try rebooting both the Application Server and the Terminal Server.
If this still does not resolve the issue, then you might setup and run a sql server trace to determine what is occurring on the database. Sometimes we have seen custom triggers cause problems.
And, you might try changing the solomon.ini file by setting the VBASourceCompile=Yes and VBASourceSave=No and then see if you ever get the error.
1) In the Solomon.ini in the Dynamics SL directory add the following (the global solomon.ini):
[Customization]
VBASourceCompile=Yes
VBASourceSave=No
2) Also, on the Terminal Server Solomon.ini Microsoft Dynamics SL 6.5 Service Pack 2 (which you have installed) the add the bracketed section above to each solomon.ini, located in:
Windows XP and Windows 2003:
C:\Documents and Settings\[username]\Local Settings\Application Data\Microsoft Dynamics SL
Windows Vista, Windows 2008, and Windows 7:
C:\Users\[username]\AppData\Local\Microsoft Dynamics SL
Let me know if you have any questions.
Darin
Darin,
Thanks for your response. I should of given more detail on the environment. All users access SL through a terminal server where the client is installed. The SL executables are mapped to an S:\ drive and a seperate application server. Do you still recommend a reboot? If so should reboot bother terminal server/slcleint and App server? Also, there is only one "All Users" level customization but it is only cosmetic (UDF and renamed labels etc.) no logic.
Hi Albert,
Thank you for posting to the OTC.
Since this is only happening to one user, I would suggest that you first try rebooting the PC and attempt to open and then close the VENDOR maintenance screen. Reboot should clear any buffer or locked file issues. You might also have everyone exit Solomon and then reboot the server too.
If the error still occurs after rebooting, then test opening the screen in standard mode. If this works, then you might have a customization issue. I would suggest that you start looking for accidental "Auto-saved" customizations and remove if they were unintended.
Let me know if you have any questions.
Darin
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