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Import Failing, No Log File to Download in D365 v8.2 on-prem

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Posted on by Priyesh

7,392 User Group Leader

Hi All,

I've been trying to import a ClickDimension solution into D365 v8.2 (so this is a Managed Solution). However, something is inconsistent in the environment I'm importing and after 2-3 hour of the solution trying to import itself, the progress bar gets stuck at 60% for a long time and then reverses.

Upon reversal, the Import wizard usually throws out a Downloadable Log File. In this case, it isn't and I see as the below.

Any thoughts on where I could find out what went wrong?

Please advise.

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Johao Larios 1,795 on at

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RE: Import Failing, No Log File to Download in D365 v8.2 on-prem

hello,

If you check after sometime, do you see the solution imported?

Regards,
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Bipin D365 28,964 Super User 2024 Season 1 on at

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RE: Import Failing, No Log File to Download in D365 v8.2 on-prem

Hi Priyesh,

Since this is on-premise environemtn and you have access to SQL. Have you checked ImportJob table data? Check below SQL statement and see for error log column.

Select top 1 StartedOn,Progress,CompletedOn,* from ImportJob (nolock)

order by startedon desc

Let me know if it helps!
Priyesh 7,392 User Group Leader on at

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RE: Import Failing, No Log File to Download in D365 v8.2 on-prem

I just see and SQL Error once I click OK.

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