Small and medium business | Business Central, N...

Intercompany Issue

(6) Share

Report

Posted on by SC666

102

Hello!

I set up intercompany and did a couple testing.

Company SG is using USD.

Company KP is using CAD and USD. Basic currency CAD.

I have mapped all the related accounts under IC partners.

Expected happy path:

SG issue a Purchase order to KP -> Trigger KP auto create Sales order -> KP environment post sales shipment -> SG will capture lot number information and post the purchase receipt.

But now once I create PO on SG, KP intercompany inbox show line, when I accept, it didn't show in sales order.

How can I troubleshooting what's going on?

Thanks!

Categories:

Dynamics 365 Business Central

All responses (6)

Answers (0)

Vahid Ghafarpour 9,720 Super User 2025 Season 1 on at

Like (1)

Report

Intercompany Issue

If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

Thanks for being an active part of the Dynamics 365 Community!
Gerardo Rentería Ga... 17,772 Most Valuable Professional on at

Like (2)

Report

Intercompany Issue

Hi, good day
I hope this can help you, and give you some hints.

Intercompany - Multi Currency

Solved: Intercompany General Journal with Multi-Currency

Best Regards
Gerardo
Suggested answer

YUN ZHU 81,789 Super User 2025 Season 1 on at

Like (1)

Report

Intercompany Issue

Hi, hope the following can give you some hints.

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage?wt.mc_id=DX-MVP-5004336

https://community.dynamics.com/forums/thread/details/?threadid=99dc6aa5-6684-4eed-84e9-da6446dc7387

Thanks

ZHU
Suggested answer

Khushbu Rajvi. 14,839 Super User 2025 Season 1 on at

Like (2)

Report

Intercompany Issue

Hope this helps: https://community.dynamics.com/blogs/post/?postid=79afd594-8994-4eb3-baf8-d197ad3068ea
Suggested answer

Jainam M. Kothari 6,567 on at

Like (2)

Report

Intercompany Issue

Hello,

In Business Central, if an intercompany purchase order from Company SG (using USD) to Company KP (using CAD and USD) appears in KP's intercompany inbox but does not create a sales order upon acceptance, you should first ensure that all intercompany setup steps are correctly followed, including mapping related accounts and verifying no errors or rejections in the intercompany outbox. Additionally, check the intercompany inbox transactions page to confirm that the line was processed correctly and that all necessary fields were filled out.

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage
Suggested answer

Ramesh Kumar 3,501 on at

Like (2)

Report
Intercompany Issue

HI,

Can you please check if you are following the below process and also check if you have return/rejected in intercompany outbox

Choose the icon, enter Intercompany Inbox Transactions, and then choose the related link.

On the Intercompany Inbox Transactions page, select a line, and then choose an action, such as Accept, to process the line.

On the Complete IC Inbox Action page, fill in the fields as necessary. Hover over a field to read a short description.

Choose the OK button.

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-how-manage-intercompany-inbox

https://learn.microsoft.com/en-us/dynamics365/business-central/intercompany-manage

https://yzhums.com/42820/

https://yzhums.com/23754/

Thanks

Ramesh

If this was helpful, please check the "Does this answer your question?" box and mark it as verified.