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Small and medium business | Business Central, N...
Suggested Answer

Freeze after report launch

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Posted on by 249

Hi

i have a strange issue with a customer (BC14 OnPrem)

If i launch some (standard, non-modified) reports (like price list), it freeze ("not responding" ...) al others clients after about  minutes

they can't connect, the only solution is (with difficulty: timeout, ...) is to restart the service instance.

There is serveral CPU on the server

I try with planification also

It's the same with my production and test server.

I upgrade the last CU on the test server, but it's the same

  • Suggested answer
    THE Italian Profile Picture
    Microsoft Employee on at

    This should not happen. I would open a support request through your CSP Partner in order to investigate this officially.

    Be prepared to send all needed repro steps within the boundaries of a Cronus database (no PII).

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