Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Workflow

Posted on by 5,005

When we create a new case 

Workflow should sending an email to assigned to ..it should send to distribution list.

*This post is locked for comments

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Workflow

    we are using on premise

  • Verified answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Workflow

    Other option could be to develop something your own, you can setup 1:N relationship(Two entity let's group (parent) and group members(child) where you can send email to group and on the fly can have a plugin to read all the member of the group member and add them in To partylist.

    But believe me workflow utility will be better option as you just need to spend some time to configure it.

    Thanks

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Workflow

    this looks complicated is there any other way to acheive with in workflow

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Workflow

    i am unable to download .

  • Verified answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Workflow

    Ok, one possible option is to setup a team of the targeted user and send them email using workflow, you can use this workflow utility: crmemailworkflowutilities.codeplex.com

    Hope it will help.

    Thanks

  • sandeepc Profile Picture
    sandeepc 5,005 on at
    RE: Workflow

    no, i have some list and i need to send to all f them @himbap

  • Verified answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at
    RE: Workflow

    Hi,

    You can create a workflow and send email to owner of the workflow, are you facing any issue ??

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans