web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Error while updating Work Order Entity using Workflow

(0) ShareShare
ReportReport
Posted on by 5

I have got the below error while trying to update the work order entity using workflow.

pastedimage1583229717559v3.png

Can anyone help me out with this, please?

Thanks in advance

  • Al Iggs Profile Picture
    Microsoft Employee on at

    Unfortunately that error is completely generic. Do you see other error details or can you share a screenshot of the workflow step?

    Btw, have you considered using Power Automate instead of workflow? might give you more troubleshooting help, is more comprehensive and future-proof.

  • Dincy Profile Picture
    5 on at

    Please find the attached screenshot for your reference. I got this error when clicking on the set properties button and also I am not able to create the record as well.

    My requirement is to send an email with DCP template as an attachment using workflow 

    Work flow

  • Al Iggs Profile Picture
    Microsoft Employee on at

    Which step causes the error and can you share a screenshot of that step?

  • Dincy Profile Picture
    5 on at

    Please find the attached screenshot for your reference

    .Work flow

  • Al Iggs Profile Picture
    Microsoft Employee on at

    That's clear, but what do you actually do in that update step? And are you sure that's the one causing the error?

  • Fannie30 Profile Picture
    2,990 Moderator on at

    Can we see what you're actually trying to update in the Work Order record?  Without that, it's hard to determine the exact cause.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Travis South Profile Picture

Travis South 54

#2
Syed Aqib Raza Profile Picture

Syed Aqib Raza 42

#3
ParthPatel249 Profile Picture

ParthPatel249 33

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans