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Issue when trying to generate an invoice for a sales order.

Posted on by 38

Hi All,

Good Day!

 

I'm facing an issue when trying to generate an invoice for a sales order.

 

This is the error I'm getting.

Posting Posting Sales order: XXXX-XXXXXX88 Cannot find the credit card transaction needed to settle this invoice.

 

If anyone could kindly offer some guidance or assistance, it would be greatly appreciated.

 

Thank You 😇

  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Issue when trying to generate an invoice for a sales order.
    Hi,
    I found the following blog that mentions this error, you can check to see if the solution in this blog works.
    Authorization and Capture of Credit Card transactions of a pick-up-order | For Partners | Documentation | Articles | avensiastorefront.com
    Best Regards,
    Hana
  • jamesfrancis Profile Picture
    jamesfrancis 38 on at
    Issue when trying to generate an invoice for a sales order.
    Hi Hana,
     
    Still not able to fix the issue.
     
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Issue when trying to generate an invoice for a sales order.
    Hi,
    Could you please check if you have setup the credit card payment service, added the credit card to the sales order etc. You can check this document for more information. Credit card setup, authorization, and capture - Finance | Dynamics 365 | Microsoft Learn
    Best Regards,
    Hana

     

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