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Field Service forum

Work order related PO

Posted on by 2,218

We are looking to have the work order created and when completed to generate the sales invoice in D365 F&O.

We have the scenarios where a purchase order can be issued against the work order (work order related PO).

If the PO is issued in FS, and if received in FS, can the invoice matching be done in D365 F&O? if not, how do we complete the cycle of procurement and pay the vendor?

Thanks

Sam

  • Verified answer
    Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Work order related PO

    You would either need to manually update AP in F&O or setup an integration to do this.  I do not see a standard integration for D365 PO to F&O AP

    docs.microsoft.com/.../field-service

  • Samkh Profile Picture
    Samkh 2,218 on at
    RE: Work order related PO

    Ultimately we want to pay the vendor. When is the vendor invoice is posted / completed, we need to generate a record in AP so the vendor gets paid. If the vendor invoice is completed in FS what is the next step to pay the vendor. Would it be to enter the AP record manually in F&O? or FS integrates with F&O for vendor invoices?

  • Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Work order related PO

    Would the invoice from the vendor have any reference to work order number from FS?  The PO In FS can be linked to a vendor and to a work order.  There are certainly ways to match them it’s just a matter of having the proper data in both systems.

    However it would be beneficial to understand the overall process. I can’t determine what you’re trying to do in F&O and FS.  Is F&O handling just the invoice function in the work order —> invoice etc?

  • Samkh Profile Picture
    Samkh 2,218 on at
    RE: Work order related PO

    I am looking to match the vendor invoice to the PO and PO receipt.. Post the vendor invoice and then pay the vendor. If the PO is generated in FS and received in FS, what is the next step from there?

  • Fannie30 Profile Picture
    Fannie30 2,990 on at
    RE: Work order related PO

    Are you looking to match the work order invoice to the PO?  Both are generated in D365 - the invoice generated when work order is closed-posted. Wouldn’t you just pass that to F&O?

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