Dynamics Community Forum Thread Details

Web Resources on List Views not affected by related entities

I have what we call an "Interesting Moment" entity which pulls activity data from our marketing system into our Dynamics system (2016/365 on prem). Also pulled from marketing is a urgency and a relative score which is kept on the contact entity record. I have a web resource that displays on contact entity list views the relative score and urgency in the form of icons displaying how hot or cold the contact is based on various marketing scores. I want to display these same graphics on any interesting moment list views relating the value from the contact record. The web resource works fine on the contact entity, but does not function when the field is a related entity. I checked the rowData and saw that on the related entity pull it's affixing the contact entity GUID before the field name. Where on the contact entity the field is mkt_relativescore_Value on the related pull it is a_79b92758721ee91180dc00155d649803.mkt_relativescore_Value. However if I hardcode my web resource to look at a_79b92758721ee91180dc00155d649803.mkt_relativescore_Value then it doesn't function at all on the related entity. The rowData displays the value correctly, but the coldata will not properly apply that value to select the proper image. My code is as follows:

function bestbetstaricons(rowData) {
    var str = JSON.parse(rowData);
    var coldata = str.a_79b92758721ee91180dc00155d649803.mkt_relativescore_Value;
    var imgName = "";
    var tooltip = "";
    switch (parseInt(coldata,10)) {
        case 1:
            imgName = "star1";
            tooltip = "Medium Quality";
            break;
        case 2:
            imgName = "star2";
             tooltip = "Good Quality";
             break;
        case 3:
            imgName = "star3";
            tooltip = "Best Quality";
            break;
        default:
            imgName = "star0";
            tooltip = "Low Quality";
            break;
    }
    var resultarray = [imgName, tooltip];
    return resultarray;
}