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Suggested answer

Able to delete others notes from timeline

Posted on by 170

Hi Experts,

  I have a requirement to not allow users to delete others notes in timeline. Is there a way to stop  user from deleting others notes from timeline? May be through security?

Regards

  • Suggested answer
    RE: Able to delete others notes from timeline

    Review this thread to see if it helps with your question. community.dynamics.com/.../567054

  • Rupesh Kumar Gupta Profile Picture
    Rupesh Kumar Gupta 170 on at
    RE: Able to delete others notes from timeline

    The User is in one team. But we do not provide access at team level. Its blank. But I observed that Administrator  for the team is system admin. Will this be a problem?

    If I give as below the user can neither delete his or others notes.

    pastedimage1592851556672v1.png

    When I give delete at user level he can delete his as well as others.

    Regards

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Able to delete others notes from timeline

    Hi,

    Navigate to Settings->Security->Users->Open  User record and check what teams associated to that user. Note down all teams name from user.

    Now Navigate to Security ->Teams-> Check team security roles.

    If possible send User manage security role screenshot and User team subgrid screenshot to investigate this further.

    Ideally User should not be able to delete other user notes if he has User level permission. The reason he is able to delete because Delete permission is getting inherited from either team he is part of or you are missing something. Check user security roles throughly.

    If found helpful, Please mark my answer verified.

  • Rupesh Kumar Gupta Profile Picture
    Rupesh Kumar Gupta 170 on at
    RE: Able to delete others notes from timeline

    The user has 2 security. One has as below

    pastedimage1592767782493v1.png

    and other one is all blank

    Regards

  • furkank Profile Picture
    furkank 535 on at
    RE: Able to delete others notes from timeline

    Did you check if the user has another security role? Also is this user in a team? If it is please check that team security role too.

  • Rupesh Kumar Gupta Profile Picture
    Rupesh Kumar Gupta 170 on at
    RE: Able to delete others notes from timeline

    It did not work. The user was able to delete his notes as well as mine.

  • furkank Profile Picture
    furkank 535 on at
    RE: Able to delete others notes from timeline

    System Admin has full security privilege, you can't test with admin user and never change the System Admin's role if there is not another System Admin user. To test correctly you need to assign your newly customized role to the test user. Also be sure that there is not another security roles on the test user that has higher priveleges for the Note entity.

  • Rupesh Kumar Gupta Profile Picture
    Rupesh Kumar Gupta 170 on at
    RE: Able to delete others notes from timeline

    Thank for response. I will only able to test on Monday using someother user id who is not admin. Here is the screen shot I have set.

    pastedimage1592683548132v1.png

    Is there a way to test myself? but I am admin.

  • furkank Profile Picture
    furkank 535 on at
    RE: Able to delete others notes from timeline

    Yes, if you keep the Delete access level for the User, the user will be able to delete his own records

  • Rupesh Kumar Gupta Profile Picture
    Rupesh Kumar Gupta 170 on at
    RE: Able to delete others notes from timeline

    Thank you for response. I will try this.

    Will the user able to delete their notes? My requirement is that users can delete their notes not others.

    Regards

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