I have a problem where an ap invoice for a vendor has changed its document number to the same document number of another AP invoice for the same vendor. Has anyone seen this before? Is there a fix?
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I have a problem where an ap invoice for a vendor has changed its document number to the same document number of another AP invoice for the same vendor. Has anyone seen this before? Is there a fix?
*This post is locked for comments
I'm with Leslie, never seen this happen. Is this a posted transaction? Do you have 'Allow Duplicate Invoices per Vendor' enabled in Payables Setup? Is it possible someone changed the document number just before posting it?
Hi Rich,
I must admit that in the 20+ years I have been doing this, I have never seen a posted document change its invoice number.
What I would probably do is to track it down in the tables and simply change it back. Several tables could be involved. Has the invoice been paid?
Kind regards,
leslie
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