Pin not found - Schedule Board

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Posted on by Community Member

Hello,
does one of you know what this error means? Actually the address is correct and I don't know now why it does not work? Maybe one of you already had this mistake. I look forward to your answer.

The error message: To show this resource pin on the map, enter a valid location for selected resource.

Best Regards

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Community Member on at

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RE: Pin not found - Schedule Board

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Shayan Soheili 940 on at

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RE: Pin not found - Schedule Board

Hello J.He

Try to go on that Bookable Resource form (Fieldservice administration -> Resources, and select that resource). First, check "Start Location" and "End Location" on the Common tab.

If these fields are set to Organizational Unit address then go to the organizational unit which is associated to that resource and check if it has the correct coordinates (longitude,latitude).

If "Start Location" and "End Location" are set to User address, then go to the user form and check if it has the correct address and update Geo Code from Ribbon bar.

Regards,

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Community Member on at

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RE: Pin not found - Schedule Board

Hey Shayan,

that's my problem. I did it all, but the error shows up anyway.

Some resources are already on the map. After that, I created some resources with the same data, but they are not displayed, and this error appears.

Any other idea?

Best Regards

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