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Hi,
When I am trying Generate EFT File option, the GP is giving me this error and not creating file. What should I do?
Please help.
Thanks
Faisal
Hi Faisal,
The message your client is receiving is normal, and it’s just meant to notify you that since the receipt(s) were already deposited – GP is not going to deposit them again.
Also I recommend you check the settings for the EFT settings on the checkbook and a customer.
The Checkbook EFT File Format must be set to “Single Format” Customer must be set up with a File Transfer method of “Not Specified” Financial >> Cards >> Financial >> Checkbook >> enter or select a checkbook ID >> EFT Bank button >> Receivables Options button and Customer EFT Maintenance window showing me the File Transfer method: Sales >> Cards >> Addresses >> EFT Bank
OR
The Checkbook File Format must be set up to “Based on Customer __” and Customer must be set up with a File Transfer method that matches the check book format.
If you do not have ‘Single Format’ marked in the checkbooks sales EFT option, and if a customer does not have a file transfer method that matches with the configured formats in the checkbook, it cannot generate eft for that customer.
Thank you,
Margi Jandro
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