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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / RMS 2.0 and PC Charage...
Microsoft Dynamics RMS (Archived)

RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

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Posted on by Andy Wood 340

Looking for help to determine if RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible.  It would appear that there is a known issue with PC Charge 5.9.1 and over time the database will get corrupt and you will not be able to process credit cards.  PC Charges solution/fix is in version 5.9.3 SP 7 , but they are not able to tell me if XP SP2, RMS 2.0 and their 5.9.3 SP 7 are compatible.

 

Andy Wood
GamersCircle Comics
9163575615

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  • William Covington Profile Picture
    William Covington 45 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    It is my understanding PC Charge is no longer compatible with RMS. Several years back I worked with a customer who was using PC Charge with RMS and needed to move to a newer version. At that time we were told future releases of the software would not be compatible with RMS.

  • Andy Wood Profile Picture
    Andy Wood 340 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Actually - today, I worked with PCCharge Support, installed 5.9.3 SP 7 , tested and verified that it does in fact work with RMS 2.0.

    Prior to this, I was using PC Charge 5.9.1 and it was also working with RMS, there is just a known issue with the 5.9.1 that depending on the size of the database, it will become corrupt and that the only current fix it to upgrade to 5.9.3. SP7 to resolve the correct dbase issues.

  • Community Member Profile Picture
    Community Member on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    How did you get around the time-out issue with PC Charge?

  • Andy Wood Profile Picture
    Andy Wood 340 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Never had that to begin with.  The only problem I ran into was the UserID not being found.  Turns out that your register # (ie 1) is the UserID, so it has to be "1" vs "User1"

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Actually no version of PCC and RMS are PCI compliant.  The transfer of the credit card info is via a simple text file that can be hacked and stolen.

  • Andy Wood Profile Picture
    Andy Wood 340 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Then perhaps you should tell Microsoft to stop stating that PcCharge is an integrated partner:

    www.microsoft.com/.../rms-credit-card-processing.aspx

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Andy,

    Actually I started raising the issue with MDR about 2 years ago!

    ICVerify has the same problem as PCC and last Friday, what was believed to be safe solution, Hypercom's SmartPayments (TPI) software, resellers and merchants were told that it had been breached and has been discontinued. For whatever reason, Hypercom has decided to kill it instead of fixing it after only ~2 years of ownership!

    The only options now are using the built-in option from RMS or the add-ons that use it from Mercury, Retail Realm and New West Technologies with the MagTek iPAD

  • Andy Wood Profile Picture
    Andy Wood 340 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    What platforms does it support?  

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at
    Re: RMS 2.0 and PC Charage 5.9.3 SP 7 are compatible?

    Andy,

    Don't get too wrapped up in the platform, just find a processor that gives decent rates and great service.

    The built-in option RMS uses is TSYS.

    Mecury and Retail Realm use Global Payments with their RMS add-on.  Retail Realm is writing the Mercury interface for the Magtek iPAD

    New West Tech works with the Magtek iPAD for Payment Processing that goes thru Wells Fargo and National Bank of Canada which I think uses FDC.

    Microsoft Dynamics also has their own payment services that works with RMS, they work with PayPal, FDC and CyberSource. 

    http://www.dynamicsonline.com/OnlinePaymentsSellPages/SellPage.aspx?ServiceId=8a05fb7c-4953-4421-b45c-7127f914c004

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