Skip to main content

Notifications

Announcements

🌸 Community Spring Festival 2025 Challenge 🌸
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Error Message - Field ...
Service | Customer Service, Contact Center, Fie...
Suggested answer

Error Message - Field service

(2) ShareShare
ReportReport
Posted on by SY-13031702-0
Categories:
Dynamics 365 Field Service
  • Suggested answer
    Dharanidharan Profile Picture
    Dharanidharan 619 User Group Leader on at
    Error Message - Field service
    The error "This request has been cancelled because the maximum number of requests on your instance per day has been exceeded" in Dynamics 365 CE Field Service indicates that your API request limit has been reached for the day.
     
    Possible Causes:
     
    Exceeded Microsoft API Rate Limits
    1. Microsoft imposes limits on API calls based on licenses & entitlements.
    2. Check the Power Platform Admin Center → Capacity for your usage.
    High Volume of Automated Processes
    1. Power Automate Flows, Plugins, or Integrations may be making excessive API calls.
    Large Data Import or Integration Jobs
    1. If an external integration (e.g., Field Service Mobile, IoT, ERP sync) is running, it may be consuming all API calls.

    Solutions:

    Check API Consumption:

    1. Go to Power Platform Admin Center → Analytics → Common Data Service API
    2. Identify which processes/users are consuming the most requests.
    Optimize Workflows & Plugins:
    1. Reduce unnecessary API calls by using batch requests or optimizing queries.
    Upgrade License (If Needed):
    1. If your organization needs more API capacity, consider upgrading to Power Platform Request Add-ons.

    Request a Temporary Limit Increase from Microsoft:

    1. If this is unexpected, raise a Microsoft Support ticket to request a temporary increase.

    Would you like help identifying high API usage processes in your instance?

  • SY-13031702-0 Profile Picture
    SY-13031702-0 on at
    Error Message - Field service
    This is related to Field service -errors with the RSO install, the final error I'm seeing now is this .
     
    Using a 12 month demo Trial subscription D365 tenant
     
  • Jonas "Jones" Melgaard Profile Picture
    Jonas "Jones" Melgaard 3,122 Super User 2025 Season 1 on at
    Error Message - Field service
     
    It's though to say without knowing the form you receive this message in. Are you able to share more information?
    Is this somehow related to customer voice, and has this occurred before?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🌸 Community Spring Festival 2025 Challenge 🌸

Quick Links

🌸 Community Spring Festival 2025 Challenge 🌸

WIN Power Platform Community Conference 2025 tickets!

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 293,304 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 232,160 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156 Moderator

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans