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Microsoft Dynamics CRM (Archived)

questions regarding the light weight Outlook

Posted on by Microsoft Employee
I have two questions regarding the light weight Outlook: 1) Does the alternatives for tracking in Personal Options work for this app, or are these alternatives for ex. 'Email messages in response to Dynamics 365 email' valid only for the old Outlook client? 2) The app automatically tracks the email to all entities that are setup to “send email” in the entity definition (and this option can’t be removed when first set). We have an entity for “participants on events” and the email tracked for a person that has participated on several events will show all these participants in the “to” fields in the email. Is it possible to prevent certain entities to be tracked? (I only want to trace and lookup contacts and account, not all the participants for these contacts).

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