Any recommendations on how we can have the visibility to see multiple serial numbers that were sent based on the item that was shipped to the customer?
Hi, because there is a 1-to-many situation, this cannot be queried on one page.
You can find the Serial No. from Item Ledger Entries first, and then search for Posted Sales Shipment and Value Entries based on the records.
Value Entries: Sales Invoice Number
Posted Sales Shipment: Sales Order Number
If you consider customizing, you can associate these two numbers to Item Ledger Entries, but if there are multiple ones, the first one may be displayed.
Hope this helps.
Thanks.
ZHU
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