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Run-time Error Exporting fro RMS HQ Admin

Posted on by Microsoft Employee

I am getting a persistent error;

run-time error '- 2146233087 (80131501)' Failed to connect to server [server name], while trying to export the template store database in HQ admin.

Any help out there?  Has any one been able to over come this?

I notice that the SQL Server Agent on the systems are not running.  Can this be the cause?

Please help anyone......

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Run-time Error Exporting fro RMS HQ Admin

    Hello Ramy,

    Thank you for the suggestion.  It however did not work.  What is strange is that every other thing is working and we have no issues except this with RMS SO and HQ.

    I am baffled!!!!!

    Ohimai

  • raelhefn Profile Picture
    raelhefn on at
    RE: Run-time Error Exporting fro RMS HQ Admin

    Right Click on RMS HQ Admin select Run As Administrator

    Try to export it will work with you

  • Suggested answer
    arishi Profile Picture
    arishi 740 on at
    RE: Run-time Error Exporting fro RMS HQ Admin

    SQL Server Agent is by default Disable in RMS Store not sure about HQ, only use for (Executes jobs, monitors SQL Server, fires alerts, and allows automation of some administrative tasks.)

    there has been some discussion in past similar to your error, read if that can give some lead to the error

    https://community.dynamics.com/rms/f/106/t/114766.aspx 

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