Hi,
On Dynamics 365 online, and using Outlook 2016. I've installed the 2016 Outlook client and now whenever I create a contact in CRM, it appears in my contacts in Outlook. I want to turn this off.
When I create a contact in my Outlook contacts, I want to be able to manually track it in, but I don't want any contacts created by me in CRM to automatically appear in Outlook.
How can I do this?
Thanks a lot.
*This post is locked for comments
Hi,
Please check this link:
www.powerobjects.com/.../stop-automatic-crm-to-outlook-syncing-contacts
Thanks,
Sandeep
The message received when the PA tries to track the item in the manager's calender is:
tracked records will be synchronized when the primary owner's mailbox connects to CRM
So I opened the managers Outlook, clicked Sync and yet the appointment record was not created in CRM (all the managers syncs are active)
Thanks.
Also, my users need to be able to track Appointment records from Outlook into CRM, on behalf of other people. For example, the team PA has access to the manager's outlook calendar and creates appointments in their calendar. However, when the PA tries to track this into CRM we get a permission error.
Hello Rich,
Go To Personal Options ->Email Tab -> Uncheck the Option: Automatically create records in Microsoft Dynamics 365
For more Information regarding tracking: www.microsoft.com/.../set-personal-options-that-affect-tracking-and-synchronization-between-dynamics-365-and-outlook-or-exchange.aspx
Thanks.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,235
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (