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Customer experience | Sales, Customer Insights,...
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Can’t save marketing email

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Posted on by 226

When I go to save a marketing email I get the “ Campaign” error. Could someone guide me as toD2AF0A3A_2D00_D247_2D00_408B_2D00_AA57_2D00_1E618FF39CB1.jpeg which step I am missing. Please see screenshot below. 

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  • Suggested answer
    ChadAlt Profile Picture
    367 User Group Leader on at
    RE: Can’t save marketing email

    The error seems to indicate the Campaign field is somewhere on your form and set as required. I do not recall this being required out of the box, so you might need to check the form, column-level requirements, and any business rules to find where this is being set as required, or check with your system admin if that's outside your realm of responsibility.

    Or perhaps you can find the Campaign field on the form and fill that in. If you do that, you should be able to save successfully.

    Hope this helps!

    Chad Althaus

    Senior Functional Consultant

    Stoneridge Software

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