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Resource Scheduling - Retrieve Distance Matrix - needed?

Posted on by 1,784

Are the two Actions 

  • Resource Scheduling - Retrieve Distance Matrix
  • Resource Scheduling - Geocode Address

only required if you use a custom plug-in to utilize a preferred geospatial data provider* 
(*See here: https://docs.microsoft.com/en-us/dynamics365/common-scheduler/developer/create-custom-plugin-preferred-geospatial-data-provider)

or does it make sense to have them activated even if you don't use another geodata provider?

Reason for this question: in our DEV they are in Draft but in PROD and vanilla trials they are Active and I don't know why there is this difference.

  • Suggested answer
    moko33 Profile Picture
    moko33 1,784 on at
    RE: Resource Scheduling - Retrieve Distance Matrix - needed?

    OK, right, got an Error now on Schedule Board, wehn trying to book a Resource Crew. After reactivation of the actions it worked again.

    Even when I think that not really all OOB workflows and actions have to be active, I mark your answer as Solution.

  • Verified answer
    SyedM Profile Picture
    SyedM on at
    RE: Resource Scheduling - Retrieve Distance Matrix - needed?

    It is recommended that all out of the box Workflows should be active.

    Are you experiencing different behavior in Dev instance as compared to Prod?

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