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Issue when releasing sales order

Posted on by 15

Hello, 

Can anyone help.

Am having an issue when a user is releasing a sales order but is getting an error as shown below:

1884.error.JPG

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,647 Super User 2024 Season 2 on at
    RE: Issue when releasing sales order

    Hi, I agree with Nitin, this looks like a custom feature.

    As far as I know, SO does not have a Prepared state in NAV.

    You can try debugging to see what is causing the problem.

    More details: 

    https://docs.microsoft.com/en-us/dynamics-nav/activating-the-debugger

    https://docs.microsoft.com/en-us/dynamics-nav/walkthrough--debugging-the-microsoft-dynamics-nav-windows-client

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Issue when releasing sales order

    Ok or might be this a region changes please wait for the expert advice in this forum

  • Gia Profile Picture
    Gia 15 on at
    RE: Issue when releasing sales order

    Hello Nitin Verma,

    I have checked with my team and please note that there is no development done during Sales Order Release.

    Thank You

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Issue when releasing sales order

    Hi,

    I doubt if this is a standard system message coming, can you make sure if there is not development done during Sales order release.

    If yes, you need to consult the same developer or your development partner to get this resolved.

    Thanks.

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