26
The primary keys of the Users are not the same over the different instances we have.
Therefore, it's not possible to have logic based on Users in workflows, as they cannot be deployed.
Any thoughts on this? Is there a possibility to make the primary keys the same? Is there a workaround?
Thanks in advance!
May be you can try out one of the below approaches if that fits in.
Hope that helps.
While it depends how many users you want to map in workflow, too many CRM users might be a maintenance trouble too. If you need to reassign or send email or similar kind of action, you can always use Teams (Team Names).
A workaround is to use Employee Code/ User ID form the User Form (Reuse existing field or create custom field). Use this field to match your user and then write a code to do the next action.
Hope this helps.
The users are created in Office 365 and thus automatically added to the instances. But no, they don’t have the same id
I think if you create the users in office admin center (if you are using D365 online) then the user will have the same id across all environments. If not, then yes, users won't have the same id. You can work around that by using the email of the user in your WF logic instead assuming the user has the same email in all environments.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
291,253
Super User 2024 Season 2
#2
Martin Dráb
230,188
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (