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Microsoft Dynamics GP (Archived)

Printing Invoices

Posted on by 85

When printing Invoices, Sales Transaction entry, and from Print Sales Doument area.

 

The error we receive is:A save operation on table SOP_document_HDR_Temp deadlock was detected.

We recreate the Reports dictionary, but the error keeps coming back, and will not allow us to print invoices.

is there a permanent fix for this error?

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  • Ajit K Profile Picture
    Ajit K 955 on at
    Re: Printing Invoices

    If the error is not appearing for the original report then there is nothing wrong with the data. If you have to use the modified report, make sure that the modifications are right in linking tables etc.

  • Kim Saffell Profile Picture
    Kim Saffell 85 on at
    Re: Printing Invoices

    After the error occurs, we can print nothing. Yes, it is a modified report. We have taken it off, and perhaps that has helped, but will the error come back. Is something damaged in the data or code, that needs to be fixed?

  • Ajit K Profile Picture
    Ajit K 955 on at
    Re: Printing Invoices

    Kim,

    Is this a modified report ? If it is, could you try printing with the original report ?

    Also are you able to print Order, picking ticket or packing slip ?

  • Kim Saffell Profile Picture
    Kim Saffell 85 on at
    Re: Printing Invoices

    11.00.1799 (SP2)

    The error is created When Printing Invoices, especially if destination email is selected. We turned that off , we recreate the Reports dictionary, and a couple of days later the error returns now when printing, out of  Sales Transaction entry, and from Print Sales Doument area.  When the error occurs we cannot navigate out of it or return into Dynamics GP.

  • Ajit K Profile Picture
    Ajit K 955 on at
    Re: Printing Invoices

    Please provide the version of GP you are on. Also this error appearing only for invoices ?

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