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Hi
I have a queue set up in Dynamics, but when I try to send an email, the 'regarding' field doesn't automatically populate with the relevant contact and does not appear on the contact card. I'm not sure if there's a setting I need to enable, or if there's some other reason why the email isn't being tracked on the correct contact. anyone knows whats missing?
Hi,
Can you provide some screenshots about it?
The following link is about Queue and email.
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