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This personnel number is already in use. Enter a new personnel number

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Posted on by Mirza

Hello,

When I want to hire a new employee, I am confronted with this worrying message.

We enter the personal number manually, so no sequence of numbers is used.
I have checked the number entered and could not find this record anywhere in the system.

I am using D365 for F&O

What could be the cause?

Thanks,

Mirza

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Martin Dráb 236,907 Most Valuable Professional on at

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This personnel number is already in use. Enter a new personnel number

I think the number is really used in HcmWorker table. You can look into table browser (?mi=SysTableBrowser&TableName=HcmWorker) if you have permissions to do it.

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AR-01121610-0 4,965 Moderator on at

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This personnel number is already in use. Enter a new personnel number

Hy,

may be this is a former employee so you will not this number in the regular workers form, use instead past workers or pending workers.

Herzliche Grüße / kind regards,

Andreas Raithel

D365FO Solution Architect

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Ramit Paul 22,797 Most Valuable Professional on at

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This personnel number is already in use. Enter a new personnel number

As suggested, check in workers form for all legal entities and also check in past workers, definitely this number was used.

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Mirza 13 on at

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This personnel number is already in use. Enter a new personnel number

Hello,

Thanks @andreasraithel.

I found the number in Past workers, but unfortunately I still can't delete the number.
Now I have different warning.

I have checked in Human resources-> Positions->All positions but there were no entry.

I found an entry in the global address book, but when I try to delete it, I get this error message.

I could not find any relationship for this position and user.

Thanks,

Mirza

Human resources

Positions

All positions

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André Arnaud de Cal... 299,983 Super User 2025 Season 2 on at

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This personnel number is already in use. Enter a new personnel number

Hi Mirza,

Various tables can have records that are related to the worker record. Also, these tables are often date effective. From my experience, it is impossible to delete past workers. You will need to consider using another personnel number for your new employee. In case it is the same person, you can hire the worker again.

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