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Microsoft Dynamics RMS (Archived)

RMS 2.0 and New Keyboard and Swipe

Posted on by 75,730

We have a POS system where the swipe in the HP keyboard stopped working. We have purchased a replacement keyboard of the exact same model. When we swipe credit cards it puts a B at the beginning and some extra characters at the end. HOw do we correct this? We just want the CC number.

 

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  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    RE: RMS 2.0 and New Keyboard and Swipe

    Probably why one should not buy HP products! ☺

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: RMS 2.0 and New Keyboard and Swipe

    I have been unable to find anything on the HP website about how to configure this swipe. However, on the PCAmerica website I believe I found for what I am looking.

    "Programming an HP POS Keyboard MSR to read tracks 1 & 2"

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: RMS 2.0 and New Keyboard and Swipe

    It's a configuration issue with the MSR, please refer to the H/W vendor on how to reconfigure it

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