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Microsoft Dynamics GP (Archived)

Unable to open Payroll form under Benefits Go To in Health Insurance Enrollment Window

Posted on by Microsoft Employee

Good Morning All,

Can anyone tell me what window should open when you navigate to the following location and why it wouldn't open even if I am logged in as the administrator.

Health Insurance Enrollment window - Benefits (Go To Option) - Payroll

When we click on this option, even as the SA user, nothing happens.

*This post is locked for comments

  • Chris.Hadden Profile Picture
    Chris.Hadden 726 on at
    RE: Unable to open Payroll form under Benefits Go To in Health Insurance Enrollment Window

    This is also a good, short blog covering some key settings for GP HR: http://dynamicsgpinsights.com/2011/11/28/key-settings-when-using-human-resources-with-payroll/ 

  • Suggested answer
    Chris.Hadden Profile Picture
    Chris.Hadden 726 on at
    RE: Unable to open Payroll form under Benefits Go To in Health Insurance Enrollment Window

    When you select 'payroll', the payroll deduction code that is associated with their HR plan should open up.

    That said, this window will only open up if you have these codes associated with one another.

    This blog speaks to the reconciliation process: http://www.erpsoftwareblog.com/2015/02/run-reconcile-utilities-microsoft-dynamics-gp/

    hr-enrollment-to-payroll.PNG

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