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Customer experience | Sales, Customer Insights,...
Suggested answer

Need to add a word form to opportunity

Posted on by 102

Hi All,

 

Our sales team have a huge form that needs to be completed before the sale can be completed. 

I have created the form in word.

1. How do I add the form to the opportunity?

2. Certain fields e.g. account name, need to auto-populate when the form is opened

3. the form needs to be saved against the opportunity.

 

I tried webresource, but that doesn't really work.

I tried word template but they can't complete the form and save it against the opportunity.

  • Suggested answer
    RE: Need to add a word form to opportunity

    Hi ydynamics,

    do you need to "rebuild" that Word form as a D365 Opportunity form with data input functionality?

    If yes, I would recommend you create a new Opportunity form via customizations as described below:

    docs.microsoft.com/.../create-design-forms

    docs.microsoft.com/.../work-with-form-editor

    If you require a functionality where a Word form gets generated out of existing D365 CE opportunity data, you can leverage Word templates functionality. Information on how to achieve that you can find here:

    docs.microsoft.com/.../manage-word-templates

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