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Finance | Project Operations, Human Resources, ...
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Dynamics GP Workflow Question

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Posted on by 2
Hello,
We received a question from our auditor today regarding if approvers in workflow can make changes to a batch without having to resubmit.
I went into a company batch this evening in Dynamics and was able to change the date, account number, amount, description, and reference and was able to save each without ever rejecting/taking the entry out of the workflow approval queue.
I feel like I remember that in the past you could change the date without resubmitting, but any other change would cause you to reject the batch and have to resubmit. Are these settings potentially company specific or was there some change to the approvers abilities that I’m just not aware of?
This poses a very significant risk for us to show this to the auditors because we currently do not have any reporting available or practice in place to review these audit trails before posting. Is there any way that we can change the workflow so that you cannot change anything besides the date without it forcing you to reject the batch and resubmit? Or if not, is there additional reporting that we can get out of the system of what changes are made between submitting a batch and posting of the batch without having to go into each individual entry?
Any prioritization of this investigation would be greatly appreciated.
Thanks!
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  • BJ-09051414-0 Profile Picture
    427 on at

    Hello,

    I believe you are correct that if a change happens, it should be rejected. However, I would like to ask a few questions as it might make a difference with your testing. I am thinking that the approver can make changes but anyone beside the approver, it will get rejected. Unfortunately, I don't have access to a setup with AD where i can personalyl test this.

    1. Who approve the batch you tested with?
    2. Who submitted the Batch you tested with?
    3. Are you an/the approver of the Workflow Step?

    I would make sure when testing this, you are not an approver of the batch that is making the changes.

    I hope this helps!

    Thank you!

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    28,069 Moderator on at

    Hi,

    this is indeed a fundamental question about integrity of the data and audit trails.. Like the other user replied, I don't have a setup with AD to simulate WF approvals in my DEV environment, and not many of my clients use WF nowadays.. but if I could suggest an excellent lecture about the whole WF setup and configuration, then it would be this book from @Ian Grieve , a former GP MVP. He released already the 4th revised edition of this book: https://publishing.azurecurve.co.uk/books-by-ian-grieve/microsoft-dynamics-gp-workflow-fourth-edition/

    Good luck with your findings. 

    Beat (aka GP Geek)

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